Our Start in Flooring
My father started working in the industry over 40 years ago and we took over the family business in 2014 when he retired. Since then, he has been joining us in a couple of projects just to mentor us in ways to improve the business every day.
We are family business. There is 3 brothers currently running the business. Born and raised in the United States for most of our lives. We come from a working class background. We started working with my father since 12 yrs old going to job sites on the weekend and summer vacations to learn the trade young.
Our Core Values
Products & Services
Something that makes us different is dustless tile removal. We were the first company in Southern California to start offering dustless tile removal services for residential homes. We are always focused on customer satisfaction. you can always teach people to demo and install floors but you can never teach (customer service/core values).
What makes us different compared to similar companies?
Simple but very important things like:
- Actually showing up to estimates and doing jobs
- Showing up on time
- Professional and correct equipment to do each job
- We always make sure job site is clean every day
- Responsible for customers’ belongings
- Avoid mistakes/headaches
- Complete the work in the most professional way
(Sounds like simple things but we have come across so many stories from clients that they call contractors and they have to fire them because they can’t do these simple things)
Our main goal is 100% customer satisfaction. We take care of our customers all the time because we understand the investment they are making. We are not in the business to make quick money and get out. We want customers to feel safe/comfortable and know they are making the right decision. We want to educate the customer not just make the sale. Our goal is to do it right, not make it right.
Our Customer Reviews
Why Choose Vidal Flooring?
We guarantee you will be left in complete satisfaction once our professionals complete your flooring project.
All of our professionals are happy to consult with you aboutour services and processes.
Our flooring experts are reliable, hard working, and dedicated to providing you with the best flooring service in the area.
We are an experienced team of professionals with the techniques and skills that will make your space look amazing.
Licensed & Insured
All of our flooring experts are licensed and insured to handle any job of any size.
You will receive superior professional service from the first time you call.
Our Service Areas
|Santa Ana||Rancho Santa Margarita|
|Rancho Santa Margarita|
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#1 Flooring Experts